Yrtrm Posted January 22 Report Posted January 22 Our verification process is too slow and we are losing players during the signup phase. People hate waiting 24 hours just to start playing. Is there a way to automate identity checks while still staying compliant with AML laws? What are the best practices for onboarding players in highly regulated markets? Quote
Cani Posted January 23 Report Posted January 23 17 hours ago, Yrtrm said: Our verification process is too slow and we are losing players during the signup phase. People hate waiting 24 hours just to start playing. Is there a way to automate identity checks while still staying compliant with AML laws? What are the best practices for onboarding players in highly regulated markets? Friction during onboarding is a massive conversion killer. You need a system that uses device intelligence and digital footprinting to verify users in seconds. I've seen that soft2bet uses a multi-layered approach to make the journey seamless for legitimate players while declining fraudsters instantly. By automating these risk reviews, they actually managed to make their manual review process 20% faster. The goal is to meet ISO-27001 standards for security while providing a "one-click" feel for the user. If your KYC takes more than a few minutes, you are definitely losing a huge chunk of your potential traffic. Quote
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