How to use PissedConsumer to attract a company's attention?

[macarun]

I've submitted complaints on other platforms before and never heard back, so I’m wondering if there’s a specific way to write or structure a post on PissedConsumer that makes a company more likely to notice and respond. Are there any tips or features on the site I should use to increase visibility or reach out directly to the brand?

[mosartimol]

On PissedConsumer, it’s important to be specific and honest in your description of the situation — this helps to attract the company’s attention. It’s best to include dates, names, order numbers, and clearly state what exactly you’re expecting. There’s an option to contact the brand directly through the platform — details on this can be found here: https://help-center.pissedconsumer.com/how-to-reach-a-company-via-pissedconsumer/ . This can significantly increase your chances of getting a response.