Email feedback from customers can be great–some of the time. When the customer is unhappy, it’s not so great, but that is when it is most important for you to have a great response. After all, think about the times you have contacted a company about an issue. The type of response you got probably …
Business English
“Touch base” is one of the most commonly used idioms in business correspondence. However, because of its vagueness, it is also one of the most commonly confused ones. Idiomatic expressions are generally not that easy to use and understand. Why not? They are a combination of words used to create new meanings. To make this …
No matter how qualified you are for a job or how good or bad your resume is, what the hiring process really comes down to is how you perform in the interview and how you communicate with the hiring manager beforehand. Immediately after inviting you to interview, your potential future employer will begin to assess …
In formal exchanges, we tend to avoid sounding assumptive for the sake of politeness. The expression “I would be grateful” is one great example showing this idea. While it is generally harmless to repeat the same expression in any relevant context, we want to avoid doing so to show some creativity. So, our article today …
We say good things to people all the time. This keeps our relationships intact and intimate. One of the things we say is “It was a pleasure speaking with you.” This expression is used as a goodbye message to a person or group of people after spending time with them. However, we sometimes feel like …
A career fair can be a great way to make connections and maybe even find your next job. You probably did a lot of preparation ahead of time, working on your resume and your online profile. However, you can’t sit back and relax once the fair is over. You need to follow up with an …
What is the meaning of please advise? “Please advise” is a phrase that means the sender is seeking advice or input on a specific matter. It is commonly used in business emails and letters. While polite, overuse can seem impersonal. Providing context helps clarify the feedback needed. No matter how seasoned we become in our …
Despite having its roots in military communication, “keep me in the loop” has become quite of a useful phrase in business English too. When someone says “keep me in the loop,” that person is asking you to give updates on whatever task, project, event, or activity you are doing. Sometimes, though, we feel like this …
After lots of searching, working hard on your resume and several interviews, you’ve finally found a job. You’re settling in, getting to know your coworkers and figuring out where the best nearby lunch places are — when suddenly you hear from your dream job, or at least a better job than the one you have. …